Work to Impact Our Community

Sooner or later someone will ask where you work. Wouldn’t you like to be part of an organization that is recognized as one of the world’s pre-eminent nonprofits?

United Way employees are central to creating enduring change in our community. We enjoy a professional work environment with supportive co-workers, a strong benefits package, and the satisfaction of knowing that our work improves lives. United Way encourages work/life balance and volunteerism.

Employment Opportunties

Job Title: Impact Manager 

Department: Community Impact

Reports To: Sr. Impact Manager

FLSA Status:  Non-Exempt/Full Time


The Impact Manager will be responsible for implementing collaborative efforts in cradle to career
education and family stability. Using the principles of collective impact, the Impact Manager will work with partners to plan and implement project activities, develop and maintain strong relationships with organizational partners and community members, leverage resources, design and facilitate trainings, manage effective communication, utilize data for continuous improvement, and provide supervision for volunteers as needed.

United Way of San Diego County (UWSD) is an organization that is fast-paced and has dedicated staff. UWSD leverages the use of data and our partners’ expertise to better understand the root causes of systemic inequities in our community and put impactful solutions into action. Our work, in partnership with others, uses shared goals, innovation, and proven practices to resolve inequities and transform the lives of children, young adults, and families in the San Diego region.

This position may be a fit for you if you:

  • Have substantive experience in the areas of cradle to career education, and/or family stability;
  • Are passionate about educational equity and family self-sufficiency;
  • Enjoy developing and facilitating meetings and trainings;
  • Have experience/knowledge of case management and social service delivery systems;
  • Enjoy developing trusting and productive relationships with partners (schools and community-based); • Possess exceptional communication skills, both verbal and written;
  • Are comfortable with collecting and using data for continuous improvement;
  • Have experience/interest in program development, management, and implementation;
  • Like to work on your own, as well as in a collaborative and fast-paced environment and are an innovative problem-solver; and
  • Want to learn, grow and evolve your professional skills while making a difference in the lives of students and families in San Diego.


  • Facilitate meetings and training opportunities;
  • Make connections with local service providers; build programmatic capacity to serve identified families;
  • Cultivate and maintain strong partnerships with school staff to achieve programmatic outcomes;
  • Manage relationships between school staff, non-profit partners, universities, the County Health and Human Services Agency and County Office of Education, K-12 Districts, child care providers and others;
  • Utilize local and national networks and best practice tools to directly support Collaborative Action Networks;
  • Provide consistent support to staff and partners;
  • Attend community meetings throughout the County (virtually or in-person, following safety protocols) to represent United Way and learn about other efforts in the community; institutionalize methods of sharing community activity with others in the organization;
  • Ensure consistent and effective communication between all involved partners;
  • Use principles of continuous improvement to improve and refine impact strategies; must be able to use qualitative and quantitative data to inform programmatic adjustments;
  • Facilitate the development of goals, action plans, deliverables and metrics related to programs; prepare and submit monthly and quarterly reports;
  • Serve as a liaison between UWSD volunteer engagement team, schools, and community- based organizations staff to plan and coordinate meaningful volunteer activities;
  • Partner with other UWSD departments as appropriate; and
  • Other duties as assigned.

Key Competencies

  • Results-Driven
  • Deep Community Expertise
  • Adaptability and Change Management
  • Cross-Functional Capability and Collaboration

Desired Qualifications:

  • Spanish language proficiency a plus
  • Post-secondary credential or equivalent experience in human development, behavioral health, planning, research, community development or related field;
  • Minimum 3 years in comparable position;
  • Experience working with diverse populations; demonstrated commitment to cultural-sensitivity and a value of diverse perspectives and needs;
  • Demonstrated ability to support, manage and coach others without formal authority to achieve identified goals;
  • Demonstrated ability to manage complex projects, facilitate group processes and decision-making;
  • Demonstrated strong communication and interpersonal skills, including public speaking and report writing;
  • Experience with program/project management;
  • Experience/familiarity with the principles of collective impact and/or cross-sector collaborative work;
  • Strong knowledge of education, health, family stability, social services and other youth-serving systems of care;
  • Demonstrated ability to manage processes and projects on time and to achieve outcomes;
  • Demonstrated critical thinking skills;
  • Demonstrated ability to exercise tact and good judgment;
  • Demonstrated ability to research topics, assimilate data, and report on findings, verbally and in written form.
  • Demonstrated ability to manage and organize presentations;
  • Demonstrated ability to work independently, manage time effectively and follow-through;
  • Demonstrated proficiency with Microsoft Office package (Outlook/Word/Excel/PowerPoint);
  • Valid California Driver’s License and acceptable driving record. Must provide and verify own automobile insurance; and
  • Candidate must be able to utilize own transportation for fieldwork (with expense reimbursement).

Physical Demands:

Physical demands described here are representative of those that must be met to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of the job.

  • Moving about inside the office to access file cabinets, office machinery, etc.
  • Employee is primarily seated while performing duties of this position.
  • Employee must talk and hear.
  • Frequent communication with leadership, staff and the public
  • Extensive use of the computer.
  • Hands are regularly used to write, type, key and handle or feel small controls

The statements herein are intended to describe the general nature and level of work being performed by the employee assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of incumbents.

Work Schedule

Typical schedule is 8:00 a.m. to 4:30 p.m. Monday through Friday. However, flexibility is required due to the nature of this work. Schedule may include evenings, weekends and holidays.

Updated 07/2021

How to Apply

  • Please send cover letter & resume
  • Visit our website at for more information.

Job Title: VP of Community Impact

Department: Community Impact 

Reports to: President & CEO

FLSA Status:  Exempt/Full-Time


The VP of Community Impact (VPCI) reports directly to the President and CEO and serves as a key member of the Executive Leadership Team (ELT). The VPCI will provide visionary and innovative leadership in forwarding the work of UWSD to accomplish our EDICT 2030: Mind the Gap strategic plan. As a member of the ELT, the VPCI will work in close alignment with the CEO to increase the support for, visibility of, and impact of our work in communities in ways that connect this work to stakeholder agencies.

The primary focus and responsibility of the VPCI is to lead all aspects of our community impact strategy (based on collective impact models) from development to execution, which requires demonstrated experience building coalitions amongst subject matter experts, government agencies, schools/school districts, institutional funders, and community-based organizations. As a member of the ELT, the VPCI fosters cross-departmental collaboration with other members of the ELT to develop strategies and activities that highlight program accountability, create a clear and compelling message that engages donors in our work, and recognizes the interconnectedness of all work. Finally, the VPCI will be expected to be an articulate advocate for programs-to-policy issues to ensure the advancement and institutionalization of the work.


Strategic Leadership

The VPCI plays a key strategic leadership role on the Executive Leadership Team in partnership with the CEO and other members of the ELT.

Specifically, the VPCI will be expected to:

  • Create the vision for our collective impact strategy that clearly articulates our vision focused on ending the racial disparities that exist in our community, especially in the areas of education and financial stability.
  • Continuously consider courageous and innovative strategies that connect our goals with the needs of the community.
  • Guide and lead strategies that affect the optimal strategic balance between our collaborative work and government contracts, private sector funding opportunities and the patterns of support and priorities of our individual funder base
  • Identify strategic community-based partners and establish and maintain strong relationships to advance the work of our collaboration
  • Identify and foster relationships with subject matter and program experts to ensure that UWSD is in alignment with best practices in community impact.
  • Manage, often in partnership with the CEO, strategic relationships with grant-making agencies and institutions, and individuals.
  • Identify thought leadership opportunities and suggested activities that place UWSD and its leaders as subject matter experts within San Diego County and the United Way World Wide network
Team Leadership

The VPCI, leads a staff of community impact professionals. Ensuring coordination and collaboration between all programs and staff and building team cohesiveness by establishing, communicating, and reinforcing shared values and norms, is a key leadership responsibility, as is accurately assessing their skill sets and providing them with relevant development opportunities.

Specifically, the VPCI will be expected to:

  • Communicate the vision and direction of the Department so that all team members are clear about their roles, responsibilities and reporting relationships.
  • Build organizational capability by identifying skills needed in the Department, provide professional development when needed, and develop staff in alignment with strategic priorities.
  • In partnership with ELT co-workers, facilitate effective cross-departmental teamwork.
  • Maintain and build connections with key stakeholders and engage those connections to address the needs in our community.
  • Adapt processes to address the changing environment impacting children, young adults, and families.
  • Work closely with Finance, Administration and Human Resources to align staffing, financial, technology and administrative resources that optimally support the overall CI function.
  • Work closely with the VP of Marketing & Communications and VP of Corporate Relations to ensure that UWSD’s work in the community is visible to stakeholders and the general public.
Administrative Leadership

The VPCI shares authority, ownership, and accountability for all budget decisions for the Department. As a shared responsibility with the COO, the VPCI will be responsible for contract execution, compliance, and other administrative and account management issues. The VPCI is the liaison to the Board’s Policy Committee and is responsible for the coordination of the work of the committee.

  • Ensure the measurement of impact based on results-based strategies for each program area
  • Manage relationship as liaison to the Policy committee and oversee activities related to policy issue advancement.
Personal Leadership

The VPCI will be expected to inspire the trust and confidence of others on the team, in the Organization, and from the Board and stakeholder organizations with whom they interact. The position requires the ability to build and lead a diverse team of professionals, provide strategic leadership to the Organization as a whole, and balance, prioritize and integrate competing interests with available resources.

Specifically, the VPCI will be expected to:

  • Gain the confidence and trust of others through principled leadership, clear and honest communication, and sound business ethics.
  • Learn and develop from personal experience and listening to others to incorporate wide ranging input into the direction of the department.
  • Embrace the opportunities in change and lead others to a place of clarity and commitment.
  • Foster a sense of energy, ownership, and personal connection to the work of UWSD, the communities we serve, and our staff.
  • Lead by example and demonstrate UWSD’s core values in all internal and external relationships.


  • Mission Focused
  • Relationship Oriented
  • Operational Planning & Execution
  • Strategic Community Collaborator
  • Effective and Engaging Communication

Adaptability & Change Management


Education: Master’s Degree in a relevant field (i.e. Public Health, Social Work, Social Science, Humanities, etc.).

Experience: 5 years’ experience in a leadership role directly related to community/collective impact objectives.


  • Experience in a leadership role within an organization and or community setting.
  • Experience hiring and supervising staff.
  • Thorough knowledge of public and non-profit sectors and specific institutions addressing economic, education, health and social service needs in San Diego.
  • Experience developing and implementing community collaborations and working in collaboration with other individuals and organizations.
  • Strong written and oral communications skills, including public speaking.
  • Strong group facilitation and conflict resolution skills. Thorough knowledge of and experience documenting and communicating program and community level outcomes.
  • Thorough knowledge of and experience developing and implementing strategic plans.
  • Candidate must utilize own transportation for field work (with expense reimbursement).


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

  • The person in this position frequently communicates with Leadership, Staff and the Public. Must be able to exchange accurate information in these situations.
  • This person must be able to remain in a stationary position at the workstation 25% of the time and participate in meetings on and off-site 75% of the time
  • This person must be able to utilize their own transportation for visits around the San Diego community up to 50% to 75% of the time.
  • Hands are regularly used to write, type, key and handle or feel small controls.

The statements herein are intended to describe the general nature and level of work being performed by the employee assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of incumbents.

Work Schedule:

Typical schedule is 8:00 a.m. to 4:30 p.m. Monday through Friday. However, flexibility is required due to nature of business. Schedule may be changed as needed, to include evenings, weekends and holidays.

Revised 06/2021

How to Apply
  • Please send cover letter &resume
  • Visit our website at for more information.

Employee Benefits

  • 23 Days PTO
  • 12 Paid Holidays
  • Comprehensive health, dental, vision and chiropractic benefits
  • 401K Retirement savings plan with company matching
  • Employee Assistance Program
  • 4 paid hours to volunteer per month

Hiring Process

Our Hiring Policy

United Way employment practices are implemented without regard to race, color, national origin, gender, religious beliefs, age, disability, sexual orientation, citizenship status, military status or any other basis protected by federal, state or local fair employment practice laws.

How to Apply for a Position

Please e-mail your cover letter (reference position title) and resume to: (preferred) or fax your cover letter and resume to: 858.492.2014, Attn: Human Resources. No phone calls, please.

When You Will Hear From Us

We are not always able to respond to inquiries regarding the status of an application. If you do not hear from us within three weeks, you should assume that we cannot offer you further employment at this time. However, we do keep your application on file for one year.

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